FAQ

KNOWLEDGE BASE ONLINE

ORDER QUESTIONS

You'll receive a tracking email with your tracking number once your order ships. You can also check your order status by contacting support@cf508.com with your order number.

Orders can be modified or cancelled within 1 hour of placement. Contact support@cf508.com immediately. Once processing begins, changes may not be possible.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.

SHIPPING QUESTIONS

Standard shipping within EU takes 5-7 business days. Express shipping takes 2-3 days. Preorder items take 6-8 weeks total (production + shipping).

We ship worldwide! EU customers get free shipping over €100. International customers may incur additional VAT and customs fees.

Contact us within 7 days at support@cf508.com. We'll work with the carrier to resolve the issue and ensure you receive your order.

PRODUCT QUESTIONS

Our t-shirts are made from 100% premium cotton, pre-shrunk and designed for comfort and durability. All materials are ethically sourced.

Check our size guide on each product page. Measurements are provided in cm. When in doubt, size up for a more relaxed fit. Free size exchanges are available within 30 days.

Yes! Machine wash cold with like colors, tumble dry low. Avoid bleach and fabric softeners to maintain print quality and fabric integrity.

RETURNS & EXCHANGES

30-day returns on unworn, unwashed items with original tags. Email returns@cf508.com to initiate. Refunds processed within 5-7 days of receiving your return.

Size exchanges are free within 30 days (subject to availability). Contact us for a prepaid exchange label. We'll send the new size once we receive your return.

Custom and personalized items are final sale and cannot be returned unless defective. Please double-check your customization before ordering.

ACCOUNT & SUPPORT

No, you can checkout as a guest. However, creating an account lets you track orders, save addresses, and access your order history.

Click "Forgot Password" on the login page and enter your email. You'll receive a password reset link within a few minutes.

Email support@cf508.com for general inquiries, returns@cf508.com for returns, or urgent@cf508.com for priority issues. We respond within 24 hours.

STILL NEED HELP?

Can't find what you're looking for? Our support team is here to help.