Withdrawal
EU CONSUMER LAW DIRECTIVE 2011/83/EU
14 DAYS TO WITHDRAW
14 DAYS REFUND DEADLINE
EU LAW PROTECTED
100% REFUND GUARANTEED
01
RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us:

CF508
[Street Address]
[Postal Code] [City]
Germany
Email: support@cf508.com

by means of a clear declaration (e.g. a letter sent by post, or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

02
CONSEQUENCES OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

03
EXCLUSIONS

The right of withdrawal does not apply to:

  • Goods made to the consumer's specifications or clearly personalised
  • Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
  • Digital content not supplied on a tangible medium, where performance has begun with the consumer's prior express consent
04
MODEL WITHDRAWAL FORM

โ€” OPTIONAL โ€” COMPLETE AND RETURN ONLY IF YOU WISH TO WITHDRAW FROM THE CONTRACT โ€”

To:
CF508, [Street Address], [Postal Code] [City], Germany
support@cf508.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):

Ordered on (*) _____________ / received on (*) _____________

Name of consumer(s): _____________________________________________

Address of consumer(s): _____________________________________________

Signature of consumer(s) (only if this form is notified on paper): _____________

Date: _____________

(*) Delete as appropriate.

INITIATE A RETURN โ†’