Returns
SS26 14 DAY WINDOW
14 DAY RETURN WINDOW
5–7 DAYS REFUND PROCESSING
DHL OFFICIAL CARRIER
+10% STORE CREDIT BONUS
01
RETURN POLICY

ELIGIBLE ITEMS

  • Unworn garments with all original tags attached
  • Items in original packaging
  • No signs of wear, damage, or laundering
  • Complete with all accessories and documentation

NON-RETURNABLE

  • Customised or personalised products
  • Items marked as final sale
  • Worn, washed, or damaged merchandise
  • Products without original tags or packaging

All return shipping fees are the customer's responsibility.

02
RETURN PROCESS
01
INITIATE RETURN

Email support@cf508.com with your order number and reason for return.

02
RECEIVE AUTHORISATION

We confirm eligibility and issue a return authorisation via email within 24 hours.

03
SHIP YOUR ITEMS

Pack items securely in original packaging and ship at your expense to the address provided.

04
REFUND PROCESSING

Once received and inspected, refunds issued to original payment method within 5–7 business days.

03
EXCHANGES

SIZE EXCHANGE

Accepted within 14 days. All exchange shipping costs covered by the customer. Subject to stock availability.

COLOUR EXCHANGE

Exchange for an alternative colour if available. Follow the standard return and repurchase process. Price differences may apply.

STORE CREDIT

Opt for store credit instead of a refund for expedited processing and a bonus 10% credit. Return shipping remains the customer's responsibility. Credit never expires.

04
REFUND DETAILS
  • Processing time: 5–7 business days after receipt and inspection
  • Refund method: issued to the original payment method
  • Shipping costs: all return and exchange shipping non-refundable, borne by the customer
  • International returns: customers must cover return shipping and any applicable customs or duty fees

For assistance: support@cf508.com

CONTACT SUPPORT →